Avg. Base Hourly Rate (USD)
The average hourly pay for a Customer Service Associate is $10.27 in 2025
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What Do Customer Service Associates Do?
- Provide troubleshooting and technical assistance to customers.
- Assess the customer's needs and translation into solutions.
- Coordinate with customers to resolve any billing inquiries.
- Act as the first point of contact for customers seeking help with products or technical issues.
FAQs About Customer Service Associates
What is the highest pay for Customer Service Associates?
Our data indicates that the highest pay for a Customer Service Associate is $12.04 / hour
What is the lowest pay for Customer Service Associates?
Our data indicates that the lowest pay for a Customer Service Associate is $8.07 / hour
How can Customer Service Associates increase their salary?
Increasing your pay as a Customer Service Associate is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Associate that oversees more junior Customer Service Associates, this experience can increase the likelihood to earn more.