▼14%
$16.73
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$12.53
MEDIAN
$16.73
90%
$21.82
The average hourly pay for a Customer Service Agent is $16.73 in 2025
Hourly Rate
$13 - $22
Bonus
$249 - $12k
Profit Sharing
$88 - $8k
Commission
$0 - $5k
Total Pay
$27k - $49k
Is Average Mid-Career Customer Service Agent Hourly Pay your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
64%
Dental
61%
Vision
57%
None
33%
Gender Breakdown for Customer Service Agents
Female
70.0%
Male
28.0%
Prefer to self-define
2.0%
This data is based on 100 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is $21.82 / hour
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is $12.53 / hour
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.