United States
Job
Customer Retention Specialist

Average Customer Retention Specialist Hourly Pay

Pay
Job Listings
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$14.18
/ hour

Avg. Base Hourly Rate (USD)
10%
$10.93
MEDIAN
$14.18
90%
$19.33

The average hourly pay for a Customer Retention Specialist is $14.18 in 2025

Hourly Rate
$11 - $19
Bonus
$0 - $8k
Commission
$0 - $5k
Total Pay
$24k - $49k
Based on 18 salary profiles (last updated Mar 04 2025)
Is Average Customer Retention Specialist Hourly Pay your job title? Find out what you should be paid
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How do Customer Retention Specialists Rate Their Jobs?

Not enough data
(4)
0Reviews
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Common Health Benefits for a Customer Retention Specialist

Medical
85%
Dental
77%
Vision
54%
None
15%

Gender Breakdown for Customer Retention Specialists

Female
75.0%
Male
25.0%
This data is based on 12 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Retention Specialists

What is the highest pay for Customer Retention Specialists?

Our data indicates that the highest pay for a Customer Retention Specialist is $19.33 / hour

What is the lowest pay for Customer Retention Specialists?

Our data indicates that the lowest pay for a Customer Retention Specialist is $10.93 / hour

How can Customer Retention Specialists increase their salary?

Increasing your pay as a Customer Retention Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Retention Specialist that oversees more junior Customer Retention Specialists, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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