Collections Specialist Reviews - Page 9

3.7
(156)
Highly Satisfied
Last updated Jan 14 2025
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Collections Specialist Reviews

What is it like working as a Collections Specialist?

January 2017
Boring.
Collections Specialist in Charleston:
Pros: Free time good pay compared to other places.
Cons: Let go if don't meet goal every so often.
January 2017
Collections Specialist in Pembroke Pines:
To listen to the person on the other side. One needs to understand their situation so as to determine course of action. Also have patience almost people are embarrassed and or never been in this situation. Abe to negotiate. Be prepared to do research on disputed issues. Know the law that governs the type of collections you handle. In house collections may be different than a collection agency.
September 2016
RCPS.
Collections Specialist:
Pros: They offer a ramp up stage as far as a monthly goal for collections so you don't start with a big goal, everyone is friendly, they hire very respectable people.
Cons: Some times you are the one to work the negotiations best on an account and another rep with credit for it and in turn they get paid.
July 2016
Very Busy.
Collections Specialist:
Stay focused on learning new payors to become efficient and productive.
April 2016
Reconciling accounts,
Collections Specialist:
Be patient with the customers.
March 2016
Collections Specialist:
Be patient & listen to the customer.
February 2016
Collections Specialist:
Pros: New CEO, making lots of great changes in company. Management team is great, communication has definitely change. We are provided with how we are doing as far as revenue and changes that will be made before they are made. The education team is great! Always providing us with information about non required class for additional learning. Dress code change from business casual to casual. Food once a month, games, contest, massage once a month. Corporate shopping in building, venders are in house.
Cons: Due to new CEO and other upper management team, directors and mangers that have been with company for many years have quit and moved on. Making it a little difficult to understand what and when I will be working next.

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