Call Center and Customer Service Executive Reviews - Page 2

4.4
(13)
Highly Satisfied
Last updated Mar 14 2024
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Call Center and Customer Service Executive Reviews

What is it like working as a Call Center and Customer Service Executive?

November 2017
Call Center and Customer Service Executive in Chennai:
Pros: Was a good experience, get to know the mindset of people and to handle different situations.
Cons: Salary is less and working in Night shifts is not comfortable.
April 2017
Call Center and Customer Service Executive in Chennai:
Pros: I use to handle soft to my customers and gave the knowledge about the product and handles the customer queries.
September 2016
Interactive with different people, Culture.
Call Center and Customer Service Executive:
Pros: Work enviornment, satisfication, colleagues.
Cons: Salary, management,
January 2016
Best experiences in HSBC.
Call Center and Customer Service Executive:
Pros: The Nature of cordial relations between employee and management and innovativeness of management to try always to be in touch with employees and transparency culture.
Cons: Some times lack of transparency in decision making and not being so much open in disclosing annual salary hikes and bonuses.
April 2015
Love interacting with people.
Call Center and Customer Service Executive:
Pros: Culture.
Cons: Hours.
February 2015
Great place to work.
Call Center and Customer Service Executive:
Pros: I like the challenge of helping people. Technology changes fast and I can help answer questions & repair many issues remotely. The company tries to make it a good work environment.
Cons: There are both customers and employees who don't appriciate the realities of the situation. Customers who are abusive. Employees who take advatage and don't do their job. Both make it harder on everyone who are actually trying to do the right thing.
January 2015
Corporate Life.
Call Center and Customer Service Executive:
Pros: The ability to connect to different people of different social status.
Cons: Lack of challenge when it comes on how to grow more.

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