▼13%
$18.95
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$15.25
MEDIAN
$18.95
90%
$23.91
The average hourly pay for a Call Center Team Lead is $18.95 in 2025
Hourly Rate
$15 - $24
Bonus
$780 - $7k
Total Pay
$33k - $60k
Is Average Mid-Career Call Center Team Lead with People Management Skills Hourly Pay your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Call Center Team Leads?
What Do Call Center Team Leads Do?
Call Center Team Lead Tasks
- Respond to escalated calls and resolve problems.
- Train call center staff in overall policies as well as escalation protocols.
- Monitor call center staff and volume and content of calls to identify problems.
- Motivate and manage call center staff.
Find your market worth – how it works:
Common Health Benefits for a Call Center Team Lead
Medical
79%
Dental
77%
Vision
67%
None
21%
Gender Breakdown for Call Center Team Leads
Female
61.1%
Male
38.9%
This data is based on 36 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Team Leads
What is the highest pay for Call Center Team Leads?
Our data indicates that the highest pay for a Call Center Team Lead is $23.91 / hour
What is the lowest pay for Call Center Team Leads?
Our data indicates that the lowest pay for a Call Center Team Lead is $15.25 / hour
How can Call Center Team Leads increase their salary?
Increasing your pay as a Call Center Team Lead is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Team Lead that oversees more junior Call Center Team Leads, this experience can increase the likelihood to earn more.