▲3%
$15.21
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$11.92
MEDIAN
$15.21
90%
$19.57
The average hourly pay for a Call Center Representative is $15.21 in 2025
Hourly Rate
$12 - $20
Bonus
$0 - $1k
Total Pay
$25k - $40k
Is Average Early-Career Call Center Representative with Customer Service Skills Hourly Pay in Chicago, Illinois your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
EXPLORE BY:
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
What is the Pay by Experience Level for Call Center Representatives?
▲11%
What Do Call Center Representatives Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Representative
Medical
77%
Dental
54%
Vision
54%
None
23%
Gender Breakdown for Call Center Representatives
Female
85.7%
Male
14.3%
This data is based on 7 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Representatives
What is the highest pay for Call Center Representatives in Chicago?
Our data indicates that the highest pay for a Call Center Representative in Chicago is $19.57 / hour
What is the lowest pay for Call Center Representatives in Chicago?
Our data indicates that the lowest pay for a Call Center Representative in Chicago is $11.92 / hour
How can Call Center Representatives increase their salary?
Increasing your pay as a Call Center Representative is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Representative that oversees more junior Call Center Representatives, this experience can increase the likelihood to earn more.