▼27%
$55,955
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$38k
MEDIAN
$56k
90%
$102k
The average salary for a Call Center Manager is $55,955 in 2025
Base Salary
$38k - $102k
Bonus
$2k - $7k
Total Pay
$36k - $80k
Is Average Call Center Manager Salary in Baltimore, Maryland your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Managers?
What Do Call Center Managers Do?
Call Center Manager Tasks
- Responsible for departmental budget.
- Manages day to day activities within the call center operations.
- Develops, implements and audits polices and procedures related to flow of information and systems used within the operations.
- Establish standards of performance for the operations and manage the staffs to achieve the performance standards
Find your market worth – how it works:
Common Health Benefits for a Call Center Manager
Medical
100%
Dental
100%
Vision
100%
Gender Breakdown for Call Center Managers
Female
50.0%
Male
50.0%
This data is based on 8 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Managers
What is the highest pay for Call Center Managers in Baltimore?
Our data indicates that the highest pay for a Call Center Manager in Baltimore is $102k / year
What is the lowest pay for Call Center Managers in Baltimore?
Our data indicates that the lowest pay for a Call Center Manager in Baltimore is $38k / year
How can Call Center Managers increase their salary?
Increasing your pay as a Call Center Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Manager that oversees more junior Call Center Managers, this experience can increase the likelihood to earn more.