▼14%
$18.50
Avg. Base Hourly Rate (USD)
/ hour
Avg. Base Hourly Rate (USD)
10%
$13.97
MEDIAN
$18.50
90%
$25.17
The average hourly pay for a Call Center Analyst is $18.50 in 2025
Hourly Rate
$14 - $25
Bonus
$0 - $2k
Total Pay
$30k - $59k
Is Average Call Center Analyst Hourly Pay your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Analysts?
What Do Call Center Analysts Do?
Call Center Analyst Tasks
- Report on findings and recommends solution to management to ensure productivity standards are met.
- Tracks, analyze call flow, patterns, service levels and abandon rates.
Find your market worth – how it works:
How do Call Center Analysts Rate Their Jobs?
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Common Health Benefits for a Call Center Analyst
Medical
77%
Dental
62%
Vision
62%
None
23%
Gender Breakdown for Call Center Analysts
Female
60.0%
Male
40.0%
This data is based on 10 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Analysts
What is the highest pay for Call Center Analysts?
Our data indicates that the highest pay for a Call Center Analyst is $25.17 / hour
What is the lowest pay for Call Center Analysts?
Our data indicates that the lowest pay for a Call Center Analyst is $13.97 / hour
How can Call Center Analysts increase their salary?
Increasing your pay as a Call Center Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Analyst that oversees more junior Call Center Analysts, this experience can increase the likelihood to earn more.