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Last updated Dec 24 2024
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Call Center Agent Reviews
What is it like working as a Call Center Agent?
November 2021
Mostly the support of my management team and working with customers helping them find a resolution and knowing they can breath easier at the end of our conversations and restoring their trust in the whatever line of business it is.
Call Center Agent in Hot Springs:
Pros: The support and encouragement I get from management.
Cons: The pay
October 2021
It's nice to talk to people all day and get paid for it.
Call Center Agent in Lawrenceburg:
Pros: All the different I interact with daily
Cons: Employee treatment
August 2021
It's ison BP but you don't have it and it's depressing.
Call Center Agent in Port Elizabeth:
Pros: It's ison BP n I like nothing
Cons: It's ison BP it's the amount of work and the little pay we get
May 2021
Great it’s not an exhausting job.
Call Center Agent in Midrand:
Pros: Communicating with people
Cons: They don’t pay the employees and we work everyday for an underpaying job
April 2021
It's okay refreshing and trained me to be more responsible.
Call Center Agent in Johannesburg:
Pros: There is freedom of speech and more opportunities
Cons: The retrenchment issue
February 2021
Employee dissatisfaction.
Call Center Agent in Miami:
Pros: scheduling flexibility
Cons: Pay. Prior to the pandemic there was no pathway to a raise for almost 3 years, then out of the blue the hourly rate increased.
February 2021
Need to always be on your toes and be confident.
Call Center Agent in Middletown:
Pros: The people I work with
Cons: The way you get scored which affects how you move up in the company
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