Average Call Center Agent with Customer Service Metrics Skills Hourly Pay

$13.72
Avg. Base Hourly Rate (USD)
10%
$11.92
MEDIAN
$13.72
90%
$27.49

The average hourly pay for a Call Center Agent is $13.72 in 2025

Hourly Rate
$12 - $27
Bonus
$0 - $1k
Total Pay
$21k - $51k
Is Average Call Center Agent with Customer Service Metrics Skills Hourly Pay your job title? Find out what you should be paid
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What Do Call Center Agents Do?

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FAQs About Call Center Agents

What is the highest pay for Call Center Agents?

Our data indicates that the highest pay for a Call Center Agent is $27.49 / hour

What is the lowest pay for Call Center Agents?

Our data indicates that the lowest pay for a Call Center Agent is $11.92 / hour

How can Call Center Agents increase their salary?

Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.