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Assistant Service Manager Reviews
What is it like working as an Assistant Service Manager?
February 2014
Customer Service.
Assistant Service Manager:
When it comes to this position it is a must to have good people skills in this field due to the fact that most people are not happy to be there in the first place unless it is for your usual service like oil changes or tire rotation. The way you handle each person because each vehicle has a different issue at hand and there could be a great deal of money to be spent so at times emotions can run high. It is up to you to be able to put them at ease and help them understand the reason things need to be done to keep further cost down.
When handled correct the outcome of both your staff and the customer should be a very good one even though some may be spending a lot of money.
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