Ratings for ULTA Salon, Cosmetics & Fragrance, Inc.
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ULTA Salon, Cosmetics & Fragrance, Inc. Reviews
What is it like working at ULTA Salon, Cosmetics & Fragrance, Inc.?
General Manager in Alpharetta:
Like with any company, you have your pros and cons. Overall, ulta is a good company with room for growth and great benefits. Being self motivated & able to multi task is a necessity as well. The culture is honestly one of the best I've ever had.
It is great if there was better communication with management and employees.
Aesthetician/Esthetician in Dalton:
Pros: Helping people with there skin care needs
Salon Manager:
It was not at all what I expected. I was over worked and very very under paid as a manager. Benefits were expensive and the culture is more concerned with how things appear rather then how they really are. I have many years of management experience so I found a job doing the exact same thing with another company making a whole lot more. My advice is, ask a lot of questions and make sure that if they promise you something that you know all the little hoops you will have to jump through to get your reward.
Associate Store Manager:
Pros: Employee discount, salon discount, decent health coverage, fun atmosphere, product offerings, gratis, room for growth, company is expanding rapidly.
Cons: Hours to expectations ratio is unrealistic, demeaning and frustrating. As a manager, you are expected to focus on the guest and giving "WOW Experiences..."but with 300 hours of payroll for 5 full-time and over 10 part time associates, it's quite the opposite. On a given day, I spend more time on the registers than anything else, when I'm supposed to be the "GEM" or guest experience manager. The GEM is in charge of helping guests on the floor, monitoring theft and continually managing sales/budgets. If I do help someone, I am grabbed by another person at once, since there's so rarely coverage on the floor. Theft is ridiculously common and a large portion of sales are lost because of it. With such open displays of fragrance (no keys, no security guards) there are legitimate career criminals who come in and wipe out thousands in fragrances within minutes. The district manager and LP manager will hold this over you, without any concrete support or ideas since they know the root cause.
High stress level, micromanaged, lack of training.
Salon Manager:
Pros: Salary and benefits.
Cons: Lack of training.
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Most Popular Benefits at ULTA Salon, Cosmetics & Fragrance, Inc.
Retirement & Financial Benefits
401(k) Plan
Defined Contribution Pension Plan