United Kingdom
Job
Customer Service Representative (CSR)

Average Early-Career Customer Service Representative (CSR) Salary in Birmingham, England: West Midlands

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
£18,472
/ year

Avg. Base Salary (GBP)
10%
£14k
MEDIAN
£18k
90%
£24k

The average salary for a Customer Service Representative (CSR) is £18,472 in 2025

Base Salary
£14k - £24k
Bonus
£0 - £2k
Total Pay
£14k - £24k
Based on 11 salary profiles (last updated Mar 27 2021)
Is Average Early-Career Customer Service Representative (CSR) Salary in Birmingham, England: West Midlands your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
EXPLORE BY:
Customer Service
Don't see what you are looking for?
Get A Free Custom Salary Report »
Office AdministratorAdministrative AssistantOffice ManagerAccount ManagerReceptionistCustomer Service AdvisorPersonal AssistantRetail Sales AssistantBusiness Development ManagerRetail Store Manager
Don't see what you are looking for?
Get A Free Custom Salary Report »

Featured Content

‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›

What Do Customer Service Representative (CSR)s Do?

Find your market worth – how it works:

Common Health Benefits for a Customer Service Representative (CSR)

Medical
29%
Dental
29%
Vision
43%
None
29%

Gender Breakdown for Customer Service Representative (CSR)s

Male
66.7%
Female
33.3%
This data is based on 6 survey responses. Learn more about the gender pay gap.
benefits-icon

FAQs About Customer Service Representative (CSR)s

What is the highest pay for Customer Service Representative (CSR)s in Birmingham?

Our data indicates that the highest pay for a Customer Service Representative (CSR) in Birmingham is £24k / year

What is the lowest pay for Customer Service Representative (CSR)s in Birmingham?

Our data indicates that the lowest pay for a Customer Service Representative (CSR) in Birmingham is £14k / year

How can Customer Service Representative (CSR)s increase their salary?

Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
United States (change)