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Customer Service Manager Reviews
What is it like working as a Customer Service Manager?
July 2023
Challenging with a fun twist.
Customer Service Manager in Savannah:
Pros: The ability to learn about a new industry having never done something like this before.
Cons: The pay rate.
April 2023
With the right management, you can excel.
Customer Service Manager in Mattoon:
Pros: I love my team and the ability to choose them myself.
Cons: Constant change in management, you never know what is expected of you.
April 2023
Generally interesting, the people are lovely.
Customer Service Manager in Freetown:
Pros: The internet connection is pretty good plus the beaches have a serene working environment
Cons: Power outage and political environment
March 2023
I wish I could.
Customer Service Manager in Torrington:
Pros: Doing the floor you move around, doing Bopis orders and Online orders, putting away returns.
Cons: The training is horrible you are being thrown to the wolves because if their is an issue the people who know how to do it basically do it for you and don't show you. You have to quickly watch what's going on and hope that you catch on fast and quick, not enough hour's corporate wants a lot done and the store manager but when you're only working 4 hours and limited time your wrecking yourself on how to make it possible.
February 2023
Fast paced, task goals, efficient work.
Customer Service Manager in Puyallup:
Pros: Customer interaction, making them happy and satisfied
Cons: Lack of Communication from upper management and no loss prevention
September 2022
Making a Difference Everyday!
Customer Service Manager in Phoenix:
Pros: Working with individuals who have a form of disability and providing them the opportunity to succeed.
Cons: The communication thus far has been very limited/restricted and we tend to find out important information late/after the fact.
September 2022
Good but not great.
Customer Service Manager in San Diego:
Pros: I enjoy the culture and relationship with coworkers. Also have good medical benefits.
Cons: It is stressful and underpaid. It is effecting my health. Also fear in job security as a director above was laid off not too long ago. Corporate oriented instead of worker oriented.
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