Average Service Desk Manager with Information Technology Infrastructure Library (ITIL) Skills Salary in New Zealand

NZ$82,541
Avg. Base Salary (NZD)
25%
NZ$70k
MEDIAN
NZ$83k
75%
NZ$90k

The average salary for a Service Desk Manager is NZ$82,541 in 2025

Base Salary
NZ$70k - NZ$90k
Total Pay
NZ$70k - NZ$90k
Is Average Service Desk Manager with Information Technology Infrastructure Library (ITIL) Skills Salary in New Zealand your job title? Find out what you should be paid
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What Do Service Desk Managers Do?

Service Desk Manager Tasks
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
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FAQs About Service Desk Managers

What is the highest pay for Service Desk Managers?

Our data indicates that the highest pay for a Service Desk Manager is NZ$NaN / year

What is the lowest pay for Service Desk Managers?

Our data indicates that the lowest pay for a Service Desk Manager is NZ$NaN / year

How can Service Desk Managers increase their salary?

Increasing your pay as a Service Desk Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Service Desk Manager that oversees more junior Service Desk Managers, this experience can increase the likelihood to earn more.