Avg. Base Salary (MYR)
The average salary for a Senior Customer Service Representative (CSR) is RM 43,200 in 2025
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What Do Senior Customer Service Representative (CSR)s Do?
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
- May mentor or give direction to junior team members and provide training on best practices.
- May assist management in ensuring performance goals are met.
- Assists the Customer Service Representative (CSR) with difficult cases.
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Common Health Benefits for a Senior Customer Service Representative (CSR)
Gender Breakdown for Senior Customer Service Representative (CSR)s
FAQs About Senior Customer Service Representative (CSR)s
What is the highest pay for Senior Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Senior Customer Service Representative (CSR) is MYR 72k / year
What is the lowest pay for Senior Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Senior Customer Service Representative (CSR) is MYR 2k / year
How can Senior Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Senior Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Senior Customer Service Representative (CSR) that oversees more junior Senior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.