Malaysia
Job
Customer Service Manager

Average Customer Service Manager with Customer Relationship Management (CRM) Skills Salary in Kuala Lumpur, Kuala Lumpur

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RM 66,000
/ year

Avg. Base Salary (MYR)

The average salary for a Customer Service Manager is RM 66,000 in 2025

Base Salary
RM 0 - RM 66k
Total Pay
RM 0 - RM 67k
(last updated Apr 02 2024)
Is Average Customer Service Manager with Customer Relationship Management (CRM) Skills Salary in Kuala Lumpur, Kuala Lumpur your job title? Find out what you should be paid
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What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
Find your market worth – how it works:

Gender Breakdown for Customer Service Managers

Female
75.0%
Male
25.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Service Managers

What is the highest pay for Customer Service Managers in Kuala Lumpur?

Our data indicates that the highest pay for a Customer Service Manager in Kuala Lumpur is MYRNaN / year

What is the lowest pay for Customer Service Managers in Kuala Lumpur?

Our data indicates that the lowest pay for a Customer Service Manager in Kuala Lumpur is MYRNaN / year

How can Customer Service Managers increase their salary?

Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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