▲37%
KSh 628,828
Avg. Base Salary (KES)
/ year
Avg. Base Salary (KES)
10%
KES 90k
MEDIAN
KES 629k
90%
KES 3m
The average salary for a Customer Service Specialist is KSh 628,828 in 2025
Base Salary
KSh 90k - KSh 3m
Bonus
KSh 0 - KSh 55k
Total Pay
KSh 97k - KSh 1m
Is Average Customer Service Specialist Salary in Kenya your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Specialists?
▲5%
What Do Customer Service Specialists Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Specialist
Medical
40%
Dental
20%
Vision
20%
None
60%
Gender Breakdown for Customer Service Specialists
Female
80.0%
Male
20.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists?
Our data indicates that the highest pay for a Customer Service Specialist is KES 3m / year
What is the lowest pay for Customer Service Specialists?
Our data indicates that the lowest pay for a Customer Service Specialist is KES 90k / year
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.