Kenya
Job
Customer Service Representative (CSR)

Average Customer Service Representative (CSR) with Call Center Operations Skills Salary in Nairobi, Nairobi

Pay
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
KSh 342,000
/ year

Avg. Base Salary (KES)
25%
KES 19k
MEDIAN
KES 342k
75%
KES 1m

The average salary for a Customer Service Representative (CSR) is KSh 342,000 in 2025

Base Salary
KSh 19k - KSh 1m
Total Pay
KSh 27k - KSh 362k
Based on 7 salary profiles (last updated Feb 22 2024)
Is Average Customer Service Representative (CSR) with Call Center Operations Skills Salary in Nairobi, Nairobi your job title? Find out what you should be paid
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Find your market worth – how it works:

Gender Breakdown for Customer Service Representative (CSR)s

Female
60.0%
Male
40.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Service Representative (CSR)s

What is the highest pay for Customer Service Representative (CSR)s in Nairobi?

Our data indicates that the highest pay for a Customer Service Representative (CSR) in Nairobi is KESNaN / year

What is the lowest pay for Customer Service Representative (CSR)s in Nairobi?

Our data indicates that the lowest pay for a Customer Service Representative (CSR) in Nairobi is KESNaN / year

How can Customer Service Representative (CSR)s increase their salary?

Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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