Average Customer Experience Manager Salary in Kenya

KSh 983,122
Avg. Base Salary (KES)
10%
KES 349k
MEDIAN
KES 983k
90%
KES 4m

The average salary for a Customer Experience Manager is KSh 983,122 in 2025

Base Salary
KSh 349k - KSh 4m
Bonus
KSh 0 - KSh 125k
Total Pay
KSh 349k - KSh 4m
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What is the Pay by Experience Level for Customer Experience Managers?

What Do Customer Experience Managers Do?

Customer Experience Manager Tasks
  • Design, develop, and implement customer experience programs.
  • Evaluate and report on customer experience program metrics and outcomes.
  • Monitor and share customer insights and recommendations to drive customer experience program development.
  • Manage and standardize customer experience programs across teams.
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FAQs About Customer Experience Managers

What is the highest pay for Customer Experience Managers?

Our data indicates that the highest pay for a Customer Experience Manager is KES 4m / year

What is the lowest pay for Customer Experience Managers?

Our data indicates that the lowest pay for a Customer Experience Manager is KES 349k / year

How can Customer Experience Managers increase their salary?

Increasing your pay as a Customer Experience Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Experience Manager that oversees more junior Customer Experience Managers, this experience can increase the likelihood to earn more.