Average Credit / Collections Officer Salary in Kenya

KSh 600,000
Avg. Base Salary (KES)
10%
KES 48k
MEDIAN
KES 600k
90%
KES 1m

The average salary for a Credit / Collections Officer is KSh 600,000 in 2025

Base Salary
KSh 48k - KSh 1m
Bonus
KSh 0 - KSh 120k
Total Pay
KSh 49k - KSh 3m
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What is the Pay by Experience Level for Credit / Collections Officers?

What Do Credit / Collections Officers Do?

Credit / Collections Officer Tasks
  • Identify and communicate with customers with delinquent accounts by mail, phone, etc.
  • Work out terms for payment or initiates other actions as necessary.
  • Ensure collections operations function smoothly and effectively.
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FAQs About Credit / Collections Officers

What is the highest pay for Credit / Collections Officers?

Our data indicates that the highest pay for a Credit / Collections Officer is KES 1m / year

What is the lowest pay for Credit / Collections Officers?

Our data indicates that the lowest pay for a Credit / Collections Officer is KES 48k / year

How can Credit / Collections Officers increase their salary?

Increasing your pay as a Credit / Collections Officer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Credit / Collections Officer that oversees more junior Credit / Collections Officers, this experience can increase the likelihood to earn more.