▼11%
JA$398.01
Avg. Base Hourly Rate (JMD)
/ hour
Avg. Base Hourly Rate (JMD)
10%
JMD 274.04
MEDIAN
JMD 398.01
90%
JMD 512.30
The average hourly pay for a Customer Service Agent is JA$398.01 in 2025
Hourly Rate
JA$274 - JA$512
Bonus
JA$91 - JA$296k
Profit Sharing
JA$5k - JA$51k
Commission
JA$0 - JA$15k
Total Pay
JA$36k - JA$1m
Is Average Customer Service Agent Hourly Pay in Jamaica your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
69%
Dental
50%
Vision
42%
None
31%
Gender Breakdown for Customer Service Agents
Female
71.4%
Male
28.6%
This data is based on 35 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is JMD 512.30 / hour
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is JMD 274.04 / hour
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.