▲2%
150,000 Fr.
Avg. Base Salary (CHF)
/ year
Avg. Base Salary (CHF)
25%
CHF 115k
MEDIAN
CHF 150k
75%
CHF 190k
The average salary for a Director, Customer Service is 150,000 Fr. in 2025
Base Salary
115k Fr. - 190k Fr.
Bonus
16k Fr. - 36k Fr.
Total Pay
129k Fr. - 217k Fr.
Is Average Director, Customer Service Salary in Switzerland your job title? Find out what you should be paid
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What is the Pay by Experience Level for Director, Customer Services?
▲3%
What Do Director, Customer Services Do?
Director, Customer Service Tasks
- Strategize the planning, developing and directing of the call center operations and customer service programs.
- Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
Find your market worth – how it works:
Common Health Benefits for a Director, Customer Service
Medical
67%
Dental
33%
Vision
33%
None
33%
Gender Breakdown for Director, Customer Services
Female
100.0%
This data is based on 3 survey responses. Learn more about the gender pay gap.
FAQs About Director, Customer Services
What is the highest pay for Director, Customer Services?
Our data indicates that the highest pay for a Director, Customer Service is CHFNaN / year
What is the lowest pay for Director, Customer Services?
Our data indicates that the lowest pay for a Director, Customer Service is CHFNaN / year
How can Director, Customer Services increase their salary?
Increasing your pay as a Director, Customer Service is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Director, Customer Service that oversees more junior Director, Customer Services, this experience can increase the likelihood to earn more.