▲3%
C$53,632
Avg. Base Salary (CAD)
/ year
Avg. Base Salary (CAD)
10%
CA$39k
MEDIAN
CA$54k
90%
CA$65k
The average salary for a Senior Customer Service Representative (CSR) is C$53,632 in 2025
Base Salary
C$39k - C$65k
Bonus
C$175 - C$3k
Commission
C$0 - C$8k
Total Pay
C$37k - C$63k
Is Average Senior Customer Service Representative (CSR) Salary in Vancouver, British Columbia your job title? Find out what you should be paid
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What is the Pay by Experience Level for Senior Customer Service Representative (CSR)s?
What Do Senior Customer Service Representative (CSR)s Do?
Senior Customer Service Representative (CSR) Tasks
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
- May mentor or give direction to junior team members and provide training on best practices.
- May assist management in ensuring performance goals are met.
- Assists the Customer Service Representative (CSR) with difficult cases.
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Find your market worth – how it works:
Common Health Benefits for a Senior Customer Service Representative (CSR)
Medical
100%
Dental
73%
Vision
64%
Gender Breakdown for Senior Customer Service Representative (CSR)s
Female
63.6%
Male
36.4%
This data is based on 11 survey responses. Learn more about the gender pay gap.
FAQs About Senior Customer Service Representative (CSR)s
What is the highest pay for Senior Customer Service Representative (CSR)s in Vancouver?
Our data indicates that the highest pay for a Senior Customer Service Representative (CSR) in Vancouver is CA$65k / year
What is the lowest pay for Senior Customer Service Representative (CSR)s in Vancouver?
Our data indicates that the lowest pay for a Senior Customer Service Representative (CSR) in Vancouver is CA$39k / year
How can Senior Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Senior Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Senior Customer Service Representative (CSR) that oversees more junior Senior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.