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Last updated Jan 24 2025
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Senior Customer Service Representative (CSR) Reviews
What is it like working as a Senior Customer Service Representative (CSR)?
February 2020
Great, it’s a very busy little town, Columbia is close, plenty to do especially if you are a gamecock fan.
Senior Customer Service Representative (CSR) in Lexington:
Pros: Everything is pretty close, so working not bad or living here is great!
Cons: Traffic
February 2020
Working at Melet.
Senior Customer Service Representative (CSR) in Winnipeg:
Pros: Wide variety of tasks and ensuring customer satisfaction.
Cons: Lack of ongoing professional development.
February 2020
Helping the customer with hassle-free experience.
Senior Customer Service Representative (CSR) in Dagenham:
Pros: Meeting the customer’s expectations on billing queries
Cons: When it’s a service no call
January 2020
It is the place to be for up and coming companies.
Senior Customer Service Representative (CSR) in Detroit:
Pros: I like informing and educating people about the insurance industry
Cons: Inconsiderate, uninformed people that don't know anything about insurance but want to tell you how it works
January 2020
A lot of new things a processes all the time, not always knowing what to do.
Senior Customer Service Representative (CSR) in Krakow:
Pros: It gives me a lot of independence at work, I get to use my problem-solving skills a lot, it's not boring.
Cons: I don't think I'm fulfilling my potential and don't have a clear picture of where I'm going. I also think that I'm underpaid.
January 2020
You need lots of patience and smile big.
Senior Customer Service Representative (CSR) in Maple Grove:
Pros: I like that I have a variety of things to learn.
Cons: The return policy
December 2019
Positive thinking.
Senior Customer Service Representative (CSR) in El Paso:
Pros: I enjoy my position and guiding my team with process
Cons: Managers tend to attack vs ask for details to resolve issues or gather info
Senior Customer Service Representative (CSR) Job Listings
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