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Last updated Jan 24 2025
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Senior Customer Service Representative (CSR) Reviews
What is it like working as a Senior Customer Service Representative (CSR)?
August 2021
No micromanagement if you are consistently compliant with quality and expectations.
Senior Customer Service Representative (CSR) in Columbia:
Pros: Great benefits and the freedom of individual work, other accounts within the company
Cons: The absence of a career ladder and minimal growth/pay increases
August 2021
It's a fast pace environment, huge email traffic and continuous growth.
Senior Customer Service Representative (CSR) in Medley:
Pros: The people
Cons: The hiring process is too long
July 2021
Bangalore is the best city with lot of IT companies/MNC's to work with.
Senior Customer Service Representative (CSR) in Bangalore:
Pros: Best environment, supportive management, benefits, cab facility etc.
Cons: Extending appraisals and arrears.
June 2021
Unappreciated.
Senior Customer Service Representative (CSR) in Bogalusa:
Pros: Not much to like
Cons: we are modern say slaves , who had their health coverage gutted and can't opt out bc they don't consider Medicaid qualifying so a quarter of my wages is going to healthcare. We are taxed like the poor considering the wealthy aren't taxed. And we are fired if we miss more than 64 hours a yr. They want you to verify needing accommodations every 6 months like epilsy is curible.
June 2021
Customer Service.
Senior Customer Service Representative (CSR) in Charlotte:
Pros: The pay, vacation time & benefits are good. The culture is safety first, which shows that they care about their employees. I like that they encourage volunteering & community engagement activities.
Cons: They tend to work lean which may save money, but it forces employees to work more overtime. Working too lean results in employee burn out & not meeting customer expectations.
May 2021
That the industry is so competitive.
Senior Customer Service Representative (CSR) in australia:
Make time to understand what the customer does with the product you are supplying
April 2021
I enjoy my position but management makes it difficult to do my job.
Senior Customer Service Representative (CSR) in Philadelphia:
Pros: My co-worker and the over all interaction with my customers.
Cons: Interaction with the owner.
Senior Customer Service Representative (CSR) Job Listings
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