Highly Satisfied
Last updated May 18 2023
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Quality Analyst Reviews
What is it like working as a Quality Analyst?
January 2019
Satisfactory.
Quality Analyst in Mumbai:
Pros: Work Environment
Cons: Recognition
December 2018
City is too expensive - Companies are too cheap.
Quality Analyst in Los Angeles:
Pros: A big city looks better on my resume than a small town would.
Cons: Cost of living is higher than companies are willing to pay.
November 2018
Quality Analyst:
There is very little opportunity to make a difference in the quality of our agents. We listen to calls for the sake of listening to calls, and that's it. It's more like a Quantity Analyst, not Quality Analyst.
November 2018
Quality Analyst:
There are plenty of chances for upper level management facetime and networking, but very few chances for promotion and growth opportunities, unless you have a sponsor or someone in your corner.
Decent benefits.
January 2018
Great benefits.
Quality Analyst in Melbourne:
Pros: Working on aircraft
Cons: Low wage and feeling of being replaced
December 2017
Good working environment.
Quality Analyst in Pune:
Pros: Good working condition with helpful and friendly people.
Cons: Pollution.
November 2017
Chaos.
Quality Analyst in Wichita:
At United they expect you to figure it out on your own. Take the ball and run with it so be prepared to deal with frustration because you cannot know what you do not know.
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