Customer Service Trainer, Call Center Reviews

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Customer Service Trainer, Call Center Reviews

What is it like working as a Customer Service Trainer, Call Center?

February 2023
Training And More.
Customer Service Trainer, Call Center in Orem:
Pros: I love being able to make my own material and work from home to do so. I set my own goals and it has helped me improve at school
Cons: The lack of pay. Connexus doesn't seem to be great at showing employee appreciation.
February 2023
Customer Service Trainer, Call Center in Bengaluru:
Come prepared to repeat the same thing always, Cause ur participants are listening to u first time. Also how and what you train is going to build or destroy their carrers. So thing twice before giving any information or suggestion.
January 2022
It's a good experience you get to know people's mentality get an opportunity to learn something new everytime get to learn about the new updates and the error as well.
Customer Service Trainer, Call Center in Dehradun:
Pros: Meeting new people and let them know the process and share the knowledge that you already have with you
Cons: Right now the salary package as per my efforts
October 2021
We are used and manipulated to take on more work for no pay or else.
Customer Service Trainer, Call Center in St. Peters:
Pros: I enjoy teaching new hires
Cons: How we are all treated. Like we are all replaceable and have no worth.
June 2021
It's Awesome lot;s of exciting interactions.
Customer Service Trainer, Call Center in Durban:
Pros: New venture and being part of most new developments for efficiency
Cons: Salary
December 2020
Meh.
Customer Service Trainer, Call Center in Quezon City:
Pros: Being able to teach people basic psychology and communication techniques
Cons: The hierarchical system, horrible scheduling, and pay
December 2020
I want to Grow Financially with TPUSA.
Customer Service Trainer, Call Center in Panama City:
Pros: I find Joy in training new hires and helping my fellow agents. I have knowledge of how this company works and want to help others grow and prosper.
Cons: Pay and lack of recognition for working harder and doing more than the job title assigned. No discussions of performance reviews. I jumped in to teach 4 week training new hire classes virtually from home and taught myself to be a trainer in a whole new world working from home during a pandemic.

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