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Customer Service Technician Reviews
What is it like working as a Customer Service Technician?
April 2022
Challenging and rewarding!
Customer Service Technician in Pottsville:
Pros: There's a lot to learn! It's both challenging and rewarding. I feel accomplished and satisfied that I'm helping people to improve their health.
Cons: Employee to work-load ratio is off but depending on area.
February 2020
Keeping the Bank going.
Customer Service Technician in Warren:
Pros: Learning, keeping equipment going.
Cons: Inferior, what would big wigs do without their worker's.
June 2019
It is good job with good pay and benefits.
Customer Service Technician in San Antonio:
Pros: I like accomplishing what needs to be done.
Cons: I dislike how management has failed to prepare us for their 2020 retrainment goal.
February 2018
Great.
Customer Service Technician in Chester:
Pros: Nice people.
Cons: Low pay.
September 2015
New Technology.
Customer Service Technician:
Pros: Putting a project in motion and observing the finished product.
Cons: Over bearing customers with outrageous expectations.
March 2015
The Pressure.
Customer Service Technician:
Be organized and focused.
February 2015
Happy face.
Customer Service Technician:
In my time as a CST I've met many different people who come from different walk of life, backgrounds, heritages and beliefs. One thing that they have in common is that they respond best when the technician knows what he/she is talking about (or at least sound like it). Honesty is your friend, use it always. If you hum and haw and don't speak like you know what you are doing, customers will tear you to pieces, so know your job and what is expected of you, know your boundaries and don't be brow-beaten into doing something outside of the scope of your job. Know your limitations and defer to someone who can help rather than making promises you may not be able to keep.
Customer Service Technician Job Listings
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