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Last updated Jan 29 2025
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Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
August 2024
Hard to find Employment with decent pay.
Customer Service Representative (CSR) in Baltimore:
Pros: It's home
Cons: Jobs are hard to get unless your going through a Temp Agency
November 2023
Customer service is key and communication is your best friend.
Customer Service Representative (CSR) in Corpus Christi:
Pros: The opportunity to grow and the family like environment.
Cons: The bureaucracy of every decesion.
October 2023
Good.
Customer Service Representative (CSR) in Cincinnati:
Pros: Culture, friendships, Entertainment
Cons: In corporate work it tends to be very competitive. But, I just try to do my best each day and be a
Positive influence to all I come in contact with.
September 2023
Headache, stressful, pay queries every month.
Customer Service Representative (CSR) in Cape Town:
Pros:
the campaign has potential
Cons: pay queries and management that lacks communication.
September 2023
It is a hassle. Management can be very irresponsible, permits laziness, and chastises hard-workers.
Customer Service Representative (CSR) in Philadelphia:
Pros: Being alone in the corner of the building where and when I am least-needed and otherwise forgotten. Sad but true.
Cons: Almost everything. Even violent, disrespectful customers are a treat at times.
September 2023
Disappointed with the benefits packages.
Customer Service Representative (CSR) in Los Angeles:
Pros: None at all.
Cons: During my time I was consistently disappointed with the benefits package. The health insurance was expensive and had high deductibles, and the retirement plan had low matching contributions. The vacation policy was also very stingy, and I was only allowed to take two weeks of vacation per year. My supervisor was also very inactive and didn't seem to care about my development. I often felt like I was left to fend for myself, and I didn't get the support I needed to do my job effectively.
August 2023
It’s both Fun & Stressful.
Customer Service Representative (CSR) in Chicago:
Pros: The opportunity to be myself the freedom to make decisions about how to service our guests
Cons: Inconsistent training of new staff
Customer Service Representative (CSR) Job Listings
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