▼8%
C$14.48
Avg. Base Hourly Rate (CAD)
/ hour
Avg. Base Hourly Rate (CAD)
10%
CA$11.82
MEDIAN
CA$14.48
90%
CA$19.08
The average hourly pay for a Customer Service Representative (CSR) is C$14.48 in 2025
Hourly Rate
C$12 - C$19
Bonus
C$0 - C$2k
Profit Sharing
C$0 - C$2k
Total Pay
C$25k - C$46k
Is Average Customer Service Representative (CSR) with Customer Service Metrics Skills Hourly Pay in Canada your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Customer Service Representative (CSR) Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries like pricing, products, scheduling etc.
- Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
76%
Dental
66%
Vision
49%
None
22%
Gender Breakdown for Customer Service Representative (CSR)s
Female
80.8%
Male
19.2%
This data is based on 26 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is CA$19.08 / hour
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is CA$11.82 / hour
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.