▲1%
C$13.71
Avg. Base Hourly Rate (CAD)
/ hour
Avg. Base Hourly Rate (CAD)
10%
CA$11.28
MEDIAN
CA$13.71
90%
CA$24.72
The average hourly pay for a Call Center Representative is C$13.71 in 2025
Hourly Rate
C$11 - C$25
Bonus
C$0 - C$2k
Profit Sharing
C$0 - C$8k
Commission
C$0 - C$3k
Total Pay
C$25k - C$51k
Is Average Call Center Representative with English Language Skills Hourly Pay in Canada your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Representatives?
What Do Call Center Representatives Do?
Call Center Representative Tasks
- Consult with customers by telephone to provide information, take orders, answer questions and handle complaints.
- Place outbound calls, following a script to generate sales.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
- Update customer files and databases.
Find your market worth – how it works:
Common Health Benefits for a Call Center Representative
Medical
69%
Dental
66%
Vision
53%
None
28%
Gender Breakdown for Call Center Representatives
Female
53.8%
Male
46.2%
This data is based on 26 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Representatives
What is the highest pay for Call Center Representatives?
Our data indicates that the highest pay for a Call Center Representative is CA$24.72 / hour
What is the lowest pay for Call Center Representatives?
Our data indicates that the lowest pay for a Call Center Representative is CA$11.28 / hour
How can Call Center Representatives increase their salary?
Increasing your pay as a Call Center Representative is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Representative that oversees more junior Call Center Representatives, this experience can increase the likelihood to earn more.