Automobile Service Advisor Reviews - Page 7

3.9
(31)
Highly Satisfied
Last updated Jan 27 2025
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Automobile Service Advisor Reviews

What is it like working as an Automobile Service Advisor?

September 2015
Automobile Service Advisor:
You have to have extremely good patients.
September 2015
Pep boys salary.
Automobile Service Advisor:
Pros: The employees are relaxed.
Cons: One employee hard to work with. Salary is low.
June 2015
Three Ring Circus Here I Am!
Automobile Service Advisor:
Pros: Helping customers address areas of concern constructively. Understanding the cause and repair of vehicles. Getting to know my customers individually and personally. Great techs I work with- team work. Feeling helpful and friendly-providing good customer service. Writing thorough work orders and invoices, providing informative. Invoices and communication to company and customers. My elderly customers. Knowing at the end of the day I did my best to be my best.
Cons: Pushy, rude and entitled customers- having to bend over backwards to please customers who are never happy or feel like they are owed. Angry techs, sales team, managers, parts department which is more often than not, having to please everyone from all angles of the service dept, make everyone happy. Overwhelming load of GM recalls and GM incompetence concerning warranty repairs. Aftermarket extended warranties....no explanation needed. Chaos that at times can become the job, feeling thin and overwhelmed. By massive amount of work/problems. Having no time, missing brakes and lunches do to load volume, non stop. Work, working overtime. Missing my family due to work hours.
May 2015
How a vehicle works.
Automobile Service Advisor:
Find out as much as you can about auto repair. Do research on maintenance.
April 2015
The good make it look easy.
Automobile Service Advisor:
Pros: The best part was watching my team of technicians opening there paychecks.
Cons: After doing this job for a while... I have learned to never turn your back. You have love it. You have be ready for everything.
April 2015
Great.
Automobile Service Advisor:
Pros: Working with cars.
Cons: The drive.
March 2015
Long hours.
Automobile Service Advisor:
Prepare yourself for very long stressful days. Good money. .. Usually. Unless you find a shop that doesn't pay like they should.

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