Australia
Job
Customer Support Specialist

Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in Melbourne, Victoria

Pay
Job Details
Skills
Job Listings
How should I pay?Price a Job
What am I worth?Find market worth
AU$60,000
/ year

Avg. Base Salary (AUD)
25%
A$44k
MEDIAN
A$60k
75%
A$74k

The average salary for a Customer Support Specialist is AU$60,000 in 2025

Base Salary
AU$44k - AU$74k
Bonus
AU$0 - AU$5k
Total Pay
AU$49k - AU$74k
(last updated Apr 17 2024)
Is Average Customer Support Specialist with Information Technology (IT) Support Skills Salary in Melbourne, Victoria your job title? Find out what you should be paid
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What Do Customer Support Specialists Do?

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.
Find your market worth – how it works:

Common Health Benefits for a Customer Support Specialist

Medical
20%
None
80%

Gender Breakdown for Customer Support Specialists

Male
60.0%
Female
40.0%
This data is based on 5 survey responses. Learn more about the gender pay gap.
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FAQs About Customer Support Specialists

What is the highest pay for Customer Support Specialists in Melbourne?

Our data indicates that the highest pay for a Customer Support Specialist in Melbourne is A$NaN / year

What is the lowest pay for Customer Support Specialists in Melbourne?

Our data indicates that the lowest pay for a Customer Support Specialist in Melbourne is A$NaN / year

How can Customer Support Specialists increase their salary?

Increasing your pay as a Customer Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Support Specialist that oversees more junior Customer Support Specialists, this experience can increase the likelihood to earn more.

WHAT AM I WORTH?
What your skills are worth in the job market is constantly changing.
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