▼31%
AU$110,925
Avg. Base Salary (AUD)
/ year
Avg. Base Salary (AUD)
10%
A$85k
MEDIAN
A$111k
90%
A$162k
The average salary for a Customer Success Manager is AU$110,925 in 2025
Base Salary
AU$85k - AU$162k
Bonus
AU$8k - AU$15k
Commission
AU$0 - AU$31k
Total Pay
AU$85k - AU$205k
Is Average Experienced Customer Success Manager with Software as a Service (SaaS) Skills Salary in Sydney, New South Wales your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
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What is the Pay by Experience Level for Customer Success Managers?
What Do Customer Success Managers Do?
Customer Success Manager Tasks
- Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
- Review and assess customers' progress and offer recommendations based on results.
- Ensure highest customer satisfaction and return on investment while enhancing customer experience.
- Define business objectives for the customer and develop a strategic direction for success.
Find your market worth – how it works:
Common Health Benefits for a Customer Success Manager
Medical
25%
Dental
25%
Vision
13%
None
75%
Gender Breakdown for Customer Success Managers
Female
50.0%
Male
50.0%
This data is based on 8 survey responses. Learn more about the gender pay gap.
FAQs About Customer Success Managers
What is the highest pay for Customer Success Managers in Sydney?
Our data indicates that the highest pay for a Customer Success Manager in Sydney is A$162k / year
What is the lowest pay for Customer Success Managers in Sydney?
Our data indicates that the lowest pay for a Customer Success Manager in Sydney is A$85k / year
How can Customer Success Managers increase their salary?
Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.