Avg. Base Salary (AUD)
The average salary for a Customer Service Technician is AU$55,000 in 2025
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What Do Customer Service Technicians Do?
- Perform installations, maintenance, and repairs on equipment or facilities.
- Troubleshoot LAN issues, utilize recovery software, and document all work.
- Upgrade computer platforms, train office staff, and maintain inventory of equipment and repairs.
- Monitor and perform maintenance on computers, software, and personal networks.
- Promote key products and provide direct support for customers across all information technology (IT) issues.
Common Health Benefits for a Customer Service Technician
Gender Breakdown for Customer Service Technicians
FAQs About Customer Service Technicians
What is the highest pay for Customer Service Technicians?
Our data indicates that the highest pay for a Customer Service Technician is A$NaN / year
What is the lowest pay for Customer Service Technicians?
Our data indicates that the lowest pay for a Customer Service Technician is A$NaN / year
How can Customer Service Technicians increase their salary?
Increasing your pay as a Customer Service Technician is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Technician that oversees more junior Customer Service Technicians, this experience can increase the likelihood to earn more.