▼16%
AU$63,039
Avg. Base Salary (AUD)
/ year
Avg. Base Salary (AUD)
10%
A$50k
MEDIAN
A$63k
90%
A$72k
The average salary for a Customer Service Specialist is AU$63,039 in 2025
Base Salary
AU$50k - AU$72k
Bonus
AU$998 - AU$8k
Profit Sharing
AU$0 - AU$1k
Total Pay
AU$53k - AU$73k
Is Average Customer Service Specialist Salary at Commonwealth Bank of Australia in Australia your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
EXPLORE BY:
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›
What is the Pay by Experience Level for Customer Service Specialists?
What Do Customer Service Specialists Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Specialist
Medical
6%
None
94%
Gender Breakdown for Customer Service Specialists
Female
61.9%
Male
38.1%
This data is based on 21 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists?
Our data indicates that the highest pay for a Customer Service Specialist is A$72k / year
What is the lowest pay for Customer Service Specialists?
Our data indicates that the lowest pay for a Customer Service Specialist is A$50k / year
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.