▼12%
AU$55,244
Avg. Base Salary (AUD)
/ year
Avg. Base Salary (AUD)
10%
A$44k
MEDIAN
A$55k
90%
A$71k
The average salary for a Customer Service Agent is AU$55,244 in 2025
Base Salary
AU$44k - AU$71k
Bonus
AU$0 - AU$5k
Total Pay
AU$44k - AU$68k
Is Average Mid-Career Customer Service Agent Salary in Australia your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Agents?
What Do Customer Service Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Agent
Medical
10%
None
90%
Gender Breakdown for Customer Service Agents
Female
69.6%
Male
30.4%
This data is based on 23 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Agents
What is the highest pay for Customer Service Agents?
Our data indicates that the highest pay for a Customer Service Agent is A$71k / year
What is the lowest pay for Customer Service Agents?
Our data indicates that the lowest pay for a Customer Service Agent is A$44k / year
How can Customer Service Agents increase their salary?
Increasing your pay as a Customer Service Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Agent that oversees more junior Customer Service Agents, this experience can increase the likelihood to earn more.