▼7%
AU$67,249
Avg. Base Salary (AUD)
/ year
Avg. Base Salary (AUD)
10%
A$54k
MEDIAN
A$67k
90%
A$93k
The average salary for a Call Center Team Lead is AU$67,249 in 2025
Base Salary
AU$54k - AU$93k
Bonus
AU$0 - AU$9k
Commission
AU$0 - AU$2k
Total Pay
AU$54k - AU$96k
Is Average Call Center Team Lead Salary in Sydney, New South Wales your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Team Leads?
What Do Call Center Team Leads Do?
Call Center Team Lead Tasks
- Respond to escalated calls and resolve problems.
- Train call center staff in overall policies as well as escalation protocols.
- Monitor call center staff and volume and content of calls to identify problems.
- Motivate and manage call center staff.
Find your market worth – how it works:
Common Health Benefits for a Call Center Team Lead
Medical
7%
None
93%
Gender Breakdown for Call Center Team Leads
Female
70.0%
Male
30.0%
This data is based on 10 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Team Leads
What is the highest pay for Call Center Team Leads in Sydney?
Our data indicates that the highest pay for a Call Center Team Lead in Sydney is A$93k / year
What is the lowest pay for Call Center Team Leads in Sydney?
Our data indicates that the lowest pay for a Call Center Team Lead in Sydney is A$54k / year
How can Call Center Team Leads increase their salary?
Increasing your pay as a Call Center Team Lead is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Team Lead that oversees more junior Call Center Team Leads, this experience can increase the likelihood to earn more.